Contact · Hotel Mogay
Contact Hotel Mogay
We are here to help, before and during your stay.
If you have a question, need to prepare your arrival or want to ask about something specific, talk directly to our team. And if you already know your dates, you can check availability and book online at any time.
Official website · Best price guaranteed
Your enquiry
How can we help?
Choose what you need and we will take you straight to the right option.
Book your stay
See the rooms and apartments available for your dates and book directly on Hotel Mogay's official website.
Check availabilityOfficial website · Best price guaranteed
Talk to us
If you need information about your booking, arrival, services or any practical aspect of your stay, our team can help you directly.
I need a specific solution
If you are looking for accommodation for a company or organising a group, we can help you find the right option.
Personal service
Talk directly to Hotel Mogay
You can call or message us with questions about your booking, to prepare your arrival or to ask about the hotel's services.
Phone
Would you rather talk to us?
Call us during reception hours and our team will assist you directly.
Call nowWhatsApp · messages
Would you rather write to us?
You can send us a WhatsApp message during reception hours for enquiries and communications about your stay.
Message us on WhatsAppYou can also email us
If your enquiry doesn't need an immediate answer, send us an email and Hotel Mogay will get back to you.
Send an emailOpening hours
March–October: Mon–Fri 07:30–22:00 · Sat–Sun 08:00–22:00
November–February: Mon–Fri 07:30–21:00 · Sat–Sun 08:00–21:00
Online booking: available 24 hours
Arrival notice
If you will be arriving outside normal hours, contact us in advance so we can tell you how to get in.
Business and groups
Travelling for work or organising a group?
Some stays need more than an individual booking. If you are looking for accommodation for a company or coordinating a group, we can help you find the right solution.
Accommodation for companies and professionals
For one-off or recurring stays, or professional accommodation needs in Chantada and the Ribeira Sacra, see Hotel Mogay's options for businesses.
Groups and tour operators
If you are organising a trip for an association, club, tour operator, agency or other organised group, see Hotel Mogay's solutions for groups and tour operators.
Enquiry form
Would you like to send us an enquiry?
Tell us the dates and main requirements of your stay so we can assess your request.
Before you arrive
Prepare your arrival in advance
Before you arrive we will send you the information you need to complete your details online. Doing this in advance helps us speed up check-in, so that when you arrive at Hotel Mogay we can spend more time welcoming you, answering your questions and helping you start your stay.
Complete your details online
You will receive a message before your stay so you can provide the necessary details in advance and avoid unnecessary paperwork on arrival.
Arriving late?
If you expect to arrive outside normal reception hours, contact us in advance. We will tell you how to get in so you can arrive without worry.
Arriving earlier than planned?
Get in touch before you arrive and we will let you know what options we can offer depending on the situation that day.
Useful information
Useful information for your stay
Find answers to some of the most common questions before you arrive. To see all the services available, visit our Services page.
Would you like breakfast at the hotel?
See our breakfast service and the options available for your stay.
Travelling with your dog?
Your pet is welcome. Check the conditions before your stay so we can have everything ready.
Travelling by bicycle or motorbike?
We have dedicated solutions for storing them during your stay.
Need anything else?
During the booking process you can see the additional services available, along with their up-to-date conditions and prices.
Location
How to get to Hotel Mogay
Hotel Mogay is in the centre of Chantada. See our location on the map and, if you have any special requirements for your arrival, contact us before you travel.
Drop-off for arrival and luggage
The hotel has a drop-off area to make unloading luggage and arriving at the hotel easier.
Parking in Chantada
There are free public car parks in Chantada. Hotel Mogay also has a limited number of parking spaces, subject to availability.
Electric vehicle
If you are travelling by electric vehicle, ask us about the availability of a charging space during your stay.
Bicycle or motorbike
If you arrive by bicycle or motorbike, we have dedicated solutions for storing them during your stay.
Hotel Mogay
Antonio Lorenzana, 3 · 27500 Chantada · Lugo · Spain
Frequently asked questions
Frequently asked questions before you arrive
What are Hotel Mogay's reception hours?
From March to October, reception is open Monday to Friday from 07:30 to 22:00 and on Saturdays and Sundays from 08:00 to 22:00. From November to February, it closes at 21:00. Online booking is available 24 hours a day.
What should I do if I arrive outside reception hours?
Contact Hotel Mogay before you arrive. Our team will explain the procedure so you can access your accommodation outside normal hours.
Can I submit my details before I arrive?
Yes. Before your stay you will receive a message so you can provide the necessary details in advance. Completing this process lets us speed up your arrival and spend more time looking after you while you are at the hotel.
Can I contact Hotel Mogay on WhatsApp?
Yes. You can message us on WhatsApp during reception hours for enquiries and communications about your stay.
Can I book even when reception is closed?
Yes. You can check availability and book online 24 hours a day on Hotel Mogay's official website.
Where can I park when I arrive?
There are free public car parks in Chantada. Hotel Mogay also has a limited number of parking spaces and dedicated solutions for bicycles and motorbikes. If you need a specific option, ask us before you arrive.
Need help? We're here for you
Talk to our team if you have a question about your stay, or check availability directly if you already know when you want to come.
Official website · Best price guaranteed